| With an analysis of reporting requirements | | | | with graphical representations and drill |
| driving Hallis Hudson's business, Visibility | | | | through to detail capability, while analyzing |
| designed a system that retrieved information | | | | when the customer was last contacted and by |
| already captured in the firms business | | | | method. This has allowed for cross-selling, |
| systems (Lotus Notes & Movex). Particular | | | | providing better customer service, and |
| focus was paid to the data represented in | | | | maintaining the brand image of Hallis Hudson |
| Sales, Invoicing, and CRM (Customer | | | | as a quality supplier. |
| Relationship Management) across multiple | | | | |
| business entities. | | | | Alastair Soper, Hallis Hudson Operations |
| | | | Director noted, "With this system, we can |
| Hallis Hudson had considered an upgrade of | | | | give our customers a much improved level of |
| their Movex Enterprise Resource Planning | | | | service now that our sales teams have |
| (ERP) system (running on an IBM AS400) but | | | | comprehensive information at their finger |
| realized that a Visibility Business | | | | tips, without having to access a number of |
| Intelligence implementation would be much | | | | different systems." |
| more cost-effective (without the need to | | | | |
| upgrade their ERP system.) The direct | | | | Visibility Corporation ( is a leading |
| benefits from a reporting and analysis | | | | developer and supplier of business software |
| solution at a fraction of the upgrade cost | | | | solutions designed for the unique needs of |
| was a decision supported by their Independent | | | | project-based, engineer-to-order and to-order |
| Manufacturing Consultant, Steve Fern, who had | | | | manufacturers. Visibility's Enterprise |
| previously seen a Visibility Business | | | | Application solutions help midsize |
| Intelligence implementation at another | | | | manufacturers of complex products operate |
| customer site (E H Taylor Ltd.). | | | | their businesses effectively. Visibility has |
| | | | an extensive customer base throughout North |
| Manufacturing Journalist Thomas R. Cutler | | | | America and Europe and has the strongest |
| profiled Business Intelligence Technology | | | | representation of ERP among complex |
| Solutions in the current issue of | | | | manufacturers. |
| Manufacturing & Logistics IT. The full | | | | |
| feature can be read at | | | | VISIBILITY.net is an integrated ERP solution |
| | | | and more. Offering unparalleled functionality |
| Once the foundations of the system were in | | | | and integrated workflow, this browser-based |
| place (Sales Data Warehouse) Visibility | | | | solution cost effectively delivers the power |
| implemented an online operational report that | | | | of .NET-based Web services for use with |
| incorporated a customer search field for the | | | | either a Microsoft SQL Server or |
| call centre operatives. This report allowed | | | | OracleÂ(R) database. Conducting business |
| the call centre team to recall customer | | | | any place, any time, any where is a reality, |
| purchasing patterns over the last three years | | | | deployable with unprecedented flexibility. |