Casket & Merchandise Sales

Metal Casketswelded steel ones. They are more labor intensive and
Such caskets are usually made of 20-gauge steeldesigned to let the beauty of the various woods
which has been welded. They generally have clipsshow through the finish. The cost for such fine
that hold the top down and have no type of gasketcaskets varies with the type of wood.
or protective locking devices. This type of casket isOn a scale of least expensive to most expensive we
available in any color the manufacturer can sprayfind: poplar, pine, birch, oak, cherry, mahogany, and
paint. The cost is determined by how fancy thewalnut. In the lower cost ranges other regional
finish, handles, and interior are. As interior fabrics getsoftwoods may be used. The consumer may want
softer in texture, have better stitching, and nicerto consider this type because of the aesthetic value
colors, the cost goes up. As the handles get moreof the wood. The analogy to purchasing furniture is
expensive and corner decoration is screwed on, thethe closest I can come to giving a reason why one
price goes up. Why would a special color interior betype of wood is preferred over another. I have
wanted? The color of the clothing the deceased willoften heard that comment made by consumers while
wear plays a part in this decision. Why do cars comein the casket showroom. The cost to the funeral
in so many colors? Personal taste! The funeraldirector would be about $650, while the average cost
director can buy this type of casket for about $550.to the consumer is $1,700. We now move into exotic
The average cost to the consumer is $1250.territory. Caskets can be had that are made of
stainless steel, copper, or bronze. The very best are
Notice that by paying $50 more than a no sealernot welded, but are bronze and have been cast in
costs, he sells it to you and makes and additionalone piece. Cast bronze is measured in ounces, not by
$100 to $150 when the mark-up is figured in. Sealedgauge, with 32 ounces being standard, 48 ounces an
caskets make the consumer consider crossing theoption. The cost to the funeral director can be as
line from choosing a casket that is merelyhigh as $5,000, but on the average the consumer
aesthetically pleasing, to entertaining the possibilitybuys non cast caskets of copper and stainless steel
that protecting the body from the elements isfor just over $3,000.
important. That is a very personal decision. SomeFiber Glass Caskets
above-ground mausoleums require sealed caskets orThere has been no discussion of fiber glass
a soldered-closed metal box before the deceasedcaskets.Fiber glass is derived from a mold and does
can be placed in the crypt. The only times that anot require any type of work to obtain a finish on
sealed metal casket might be required are: thethe exterior, as is the case with wood or metal. At
occasional shipping situation in which the casket isthis point in time they are a rarity. Several years ago
transported on a common ground, sea, or air carrierthere was an attempt by an independent distributor
(but this need for a sealed casket is rarely the caseto set up retail distribution direct to the consumer. To
when the deceased is being transported within themy knowledge these efforts were not successful. It
United States); or if the deceased is badlyis not difficult to understand why the public has not
decomposed and cannot be embalmed. The funeralflocked to fiber glass as a casket material. The ones
director may make this a requirement in such cases,currently available are more expensive than welded
or the state law may mandate it.steel. Perhaps the market for them will grow, but the
The High Cost of Dying Warranties!funeral industry is rooted in tradition and change
The smart funeral director has a phrase on thecomes slowly. Finally, why choose one type of
arrangement contract form that says he makes nocasket over another? It was my practice to have
representations about warranties. What comes fromany merchandise arranged by price.
the manufacturer is what you get. Read it carefully. II gave the funeral purchaser the total cost of all
have never seen a manufacturer's warranty thatgoods and services, including cash disbursements to
didn't say something to the affect of, "Will replace ifother providers (such as the cemetery), before
found to be defective." Under what scenario are youshowing any caskets. I said, and all funeral directors
going to remove someone from the grave to see ifwho worked for me were instructed to say,
the sealed metal casket performed properly? Maybe«This is your total cost. The only additional
this will occur if you are moving a family plot toexpense is the casket. The caskets are arranged by
another location, or if the interment was aboveprice. I will show you the least expensive one first
ground and the end plate of the mausoleum spaceand then illustrate the features that result in higher
was removed for some reason. Sealed metal casketspriced caskets." At this point the funeral consumer
serve as marketing tools for the funeral director. Ifwas taken into the casket display room. In a few
the consumer thinks the sealing is an advantage, thenminutes' time the different finishes and interiors were
the purchase of this type of casket should bepointed out. The locking devices were then shown as
considered.well as the sealed and metal caskets. Finally, the client
The funeral director can buy the minimum model ofwas told, "Selecting a casket should be based on
sealed metal casket for about $300, but because hepersonal taste. I cannot tell you what features are
wants a bigger spread in price between theimportant to you, or how much you should spend. I
inexpensive no sealer and more expensive sealer, hewill leave you to make a selection.
will upgrade the latter's interior, sometimes to velvet,If you have a question, I will be in the room where
and the cost jumps. At this level the manufacturerwe made the arrangements." Then I left the room.
has also added an adjustable spring bed mattress.Section 6 (e) (I) of the Federal Trade Commission
This may sound silly, but it does help the funeralRule states that it is deceptive to "represent that
director to position the body. The adjustablefuneral goods or services will delay the natural
mattress allows the body to be raised, lowered, ordecomposition of human remains for the long term or
tilted to one side. When a body is displayed, it isan indefinite time." That notwithstanding, many
generally raised in the casket and slightly tiltedpeople select a sealed casket. It is all personal taste.
toward the person viewing the deceased. (AverageTwo final words on caskets: It is not unusual for a
cost to the consumer = $1,770) Grouped in this samefuneral director to reduce the amount of markup on
price range are solid wood caskets. Once thehis high-end merchandise since he can obtain the
standard and available at reasonable cost, today solidsame profit from a smaller markup on expensive
wood caskets cannot be as easily produced asitems.