| A kit-based approach to selling epoxy floor coatings | | | | form. The floor's condition, the owner's preferences, |
| is now being used to target both industrial and home | | | | and the desired outcome are factored in by an |
| users. These all-in-one kits have been developed with | | | | automated computer system. From that point, field |
| the recognition that people want to buy solutions not | | | | technicians prepare a recommended kit of materials |
| products. This outcome-based concept ensures that | | | | and step-by-step instructions tailored to take the |
| all of the goals for the floor are met and that all of | | | | project from beginning to end.This "kit" approach |
| the required tools are available during the installation. | | | | stands in contrast to the alternative of shopping at |
| To compensate for lack of training and for the | | | | local retail stores for supplies which, if they can be |
| inevitable unexpected questions and problems, a | | | | found, often don't match the needs of the project. |
| complimentary 24/7 help line is provided along with | | | | When a handle for a roller frame is needed, should it |
| the kit so applicators can be assured of staying on | | | | be 4 ft., 5 ft., or 6 ft. in length? Should it have a |
| track.The process of obtaining a custom-built kit | | | | metal or wood thread? |
| starts with filling out a web-based, free cost analysis | | | | |